Shipping and Returns

Shipping

Orders are typically shipped out within 5-7 business days
(Excluding weekends and holidays, not including the date of order).

As soon as your order ships out, we'll shoot you an e-mail with all tracking information.
Or you can check your order status by clicking here: https://www.adika.com/pages/track-your-order

Once your order has been placed - we're on to it, babe!
Meaning, we're not able to accommodate any changes.
So, please make sure you're ordering the correct item, size, and color.
Don't forget to help yourself with our measurements guide listed within each product description.
Still not 100% sure if you're making the right call? Shoot us an e-mail before making it a done deal.

For our worldwide shipping rate, just scroll down to the bottom of this page

 

Returns

US orders:

Lucky you, babe! Returns just got way easier :)
Now with Happy Returns, you can make your return in one of 2 simple ways:

✧ In-Person Returns: Return your items in person and receive a refund on the spot at one of their many *Return Bars locations!

Click here to start your return, and find a location near you!

FYI, this option is way better for the environment as you don't even need to box your items :)

✧ Mail-In Returns: Click here to start your return and create your return label for just $5.

It's an easy peasy 4 stage process:
✦ Download your label
✦ Print it
✦ Paste it on your package
✦ Drop it off at your nearest post office!

Once your return package arrives at our return facility, please allow up to 21 business days for your return to be processed and your refund to be issued.

*BTW, all purchases made online cannot be returned at the Adika store in New York.

UK orders: 

 Click here to create your return label for just 2 pounds!

Your Collect+ return label will be sent immediately via e-mail.

It's an easy peasy 4 stage process:
✦ Download your label
✦ Print it
✦ Paste it on your package
✦ Drop it off at your nearest Collect+ location

 

All other worldwide orders:

Please send your items to:

Adika Style
HaMelacha 20
Rosh Haayin, Israel
4809158

Pack your items into a bag (it can be the bag you received your order in, or another one is totally fine too) and take it to your local post office.
Include your full name and/or order number in the package.
✦ SO IMPORTANT: You must request a tracking number for your return package from the shipping courier in order to inquire about the status of your return

✣ FYI , all OUTLET items are non-returnable ✣

↳ Oh, what happens if you don't? We won't be able to assist you in locating your return or be of any help in the case that the package is lost or experiencing a delay in delivery to our facility :(

 

REFUND POLICY

All items returned will be refunded back to the original form of payment.

✧ If you wish to receive the same item in another size or color, you will need to place a new order.
To be eligible for a full refund:
✦The items must be returned within 21 days of delivery.
Please note that the refund amount does not include the cost of shipping, duties or taxes.

✦ Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Do not remove sanitary slips from lingerie or swimwear. Earrings may not be returned.


✧ Once your item(s) arrive in our facility, please allow 5-8 business days for your return to be processed and a refund to be issued.
✧ Depending on your bank, refunds can take 5-7 business days to appear in your account.

 

EXCHANGES
Sorry, babe, but we don't offer any exchanges

 

Our worldwide shipping rates and fees are as follows:
Group Region Method Days
1 US USPS: $8.99 USD
Free shipping on orders above $80 USD
5-7 Business Days
2 UK FEDEX: £10 GBP
Free shipping on orders above £55 GBP
5-7 Business Days
3 Canada

FEDEX: $20 CAD
Free shipping on orders above $80 CAD

5-7 Business Days
4 France, Germany, Italy, Spain FEDEX: €12 EUR
Free shipping on orders above €65 EUR
5-7 Business Days
5 Australia FEDEX: $50 AUD
Free shipping on orders above $80 AUD
5-7 Business Days
6 UAE & Bahrain FEDEX: $35 USD
Free shipping on orders above $80 USD
5-7 Business Days
7 India FEDEX: Rs. 700 INR
Free shipping on orders above Rs. 5000 INR
5-7 Business Days
8 Brazil FEDEX: $35 USD
Free shipping on orders above $150 USD
5-7 Business Days
9
Ireland
FEDEX: $15 USD
5-7 Business Days
Norway
Finland
Austria
Belgium
The Netherlands
Poland
Denmark
Portugal
Sweden
Switzerland
10
Albania
FEDEX: $15 USD
5-7 Business Days
Armenia
Azerbaijan
Belarus
Bulgaria
Croatia
Cyprus
Czech
Estonia
Georgia
Hungary
Iceland
Kazakhstan
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Monaco
Montenegro
North Macedonia (formerly Macedonia)
Romania
San Marino
Serbia
Slovakia
Slovenia
Turkey
Ukraine
Vatican City (Holy See)
11
Rest of the world
FEDEX: $35 USD
5-7 Business Days
12 Middle east - Please note we are not able to deliver to this region
13 Russia - Please note we are not able to deliver to this region

 

Duties and Taxes charges may apply at the discretion of customs. These charges differ from one country to the other; compliance with the law as regulated at the customer’s designated country is his responsibility alone, Adika shall not be held responsible in any way.

Cases where shipped orders were held in Customs due to refused VAT payments by customers may lead to sent-back orders, shipped back to Adika’s warehouse. Should that be the case, Adika shall refund the purchase while charging for both outgoing and returning shipping fees, which will be deducted from the refund total.