Shipping
Orders are typically shipped out within 72 hours (excluding weekends and holidays, not including date of order). We’re doing our best to get your order shipped out as fast as possible!
Our worldwide shipping rates and fees are as follows:
| Group |
Region |
Method |
Days |
| 1 |
US + Canada |
Express (DHL): $7 USD
Free Express on orders above $100 USD |
5-7 Business Days |
|
2
|
Ireland |
Express (DHL): € 7
Free Express on orders above € 100
|
5-7 Business Days
|
| Norway |
| Finland |
| Canada |
| Austria |
| Italy |
| Belgium |
| UK |
| Germany |
| The Netherlands |
| Greece |
| Spain |
| Poland |
| France |
| Swiss |
| Denmark |
| Portugal |
| Sweden |
|
3
|
· Albania |
Express (DHL): € 9.99
Free: Express (DHL) on orders above € 200
|
5-7 Business Days
|
| · Andorra |
| · Armenia |
| · Azerbaijan |
| · Belarus |
| · Bosnia and Herzegovina |
| · Bulgaria |
| · Croatia |
| · Cyprus |
| · Czech |
| · Estonia |
| · Georgia |
| · Hungary |
| · Iceland |
| · Kazakhstan |
| · Kosovo |
| · Latvia |
| · Liechtenstein |
| · Lithuania |
| · Luxembourg |
| · Malta |
| · Moldova |
| · Monaco |
| · Montenegro |
| · North Macedonia (formerly Macedonia) |
| · Romania |
| · San Marino |
| · Serbia |
| · Slovakia |
| · Slovenia |
| · Turkey |
| · Ukraine |
| · Vatican City (Holy See) |
|
4
|
Rest of the world
|
Express (DHL): $35
|
5-7 Business Days
|
|
|
|
|
| 5 |
Emirates, Middle East |
- |
Please note we are not able to deliver to this region |
| 6 |
Russia |
- |
Please note we are not able to deliver to this region |
Duties and Taxes charges may apply at the discretion of customs. These charges differ from one country to the other; compliance with the law as regulated at the customer’s designated country is his responsibility alone, Adika shall not be held responsible in any way.
Cases where shipped orders were held in Customs due to refused VAT payments by customers may lead to sent-back orders, shipped back to Adika’s Warehouse. Should that be the case, Adika shall refund the purchase while charging for both outgoing and returning shipping fees, which will be deducted from the refund total.
Returns
*Free returns on all US Orders!
*Returns from outside of the US are at the expense of the customer.
Items purchased from ADIKA will be eligible for a full refund as long as the item is returned within 30 days of delivery. Please note that the refund amount does not include cost of shipping.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Do not remove sanitary slips from lingerie or swimwear.
Once your item arrives to our facility, please allow 4-5 business days for your return to be processed and refund to be issued. Depending on your bank, refunds can take 1-3 business days to appear in your account.
Unfortunately, we are currently not able to offer exchanges. All items returned will be refunded back to the original form of payment. If you wish to receive the same item in another size or color, you’ll need to place a new order.
--
To make a return from the US, follow the link to create your free return label: https://www.adika.com/pages/return_labels
- Enter your order number along with your zip code to find your order.
- On the following page, select the item/s from your order that you would like to return and click “Submit Request”.
- Once you've submitted your request, your authorized return label will be created. Simply print out the shipping label, paste it on your package and drop it off at your nearest USPS Branch.
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To make a return from outside of the US, please send an email to us@adika.com
Make sure to specify your order number, and the exact items you would like to return. We’ll get back to you with the return address to mail your package to. Please note that the shipping price varies based on the weight of the package and country you are sending from.
IMPORTANT: You must provide us with a tracking number for your return package. If we do not receive a tracking number for your return, we will not be able to issue your refund.
